LINE FRIENDS Purchased from an official overseas store. The item itself is unopened, but the bag has a small hole for hanging from display in the store. Therefore, there may be some minor dust or hair on the bag. Also, due to the manufacturing process, there may be individual differences in the plush toy. Please be sure to check the images carefully before purchasing. Please note that we cannot accept returns or claims regarding initial condition or individual differences. Thank you for your understanding.