I purchased this about three years ago and used it approximately 20 times. I used distilled water when using it. I haven't used it for the past year, and it has been displayed on a shelf. The box is included. The sample lavender aroma that came with it originally is also included. - Brand: Panasonic - Model: EH-SA3C - Power Supply: AC100V 50-60Hz - Power Consumption: 290W - Included Accessories: Steam head - Country of Manufacture: China Thank you for looking.