These UGG boots are new and unused, with a retail price of around 30,000 yen. They were stored upright, so there are creases on the back (see image 20). They come with cute charms to add appeal. The original box will be wrapped in bubble wrap and shipped in a cardboard box. To ensure the quickest delivery time, we may change the shipping method from Rakuraku Mercari Bin to Yuyu Mercari Bin, or vice versa, depending on the time of purchase. Thank you for your understanding. If you have any issues with either Yamato Transport or Japan Post, please let us know before purchasing, and we will do our best to accommodate you.