This is a new, unopened product. Please do not ask for a discount. The box is damaged, but since it's unopened, I believe the contents are fine. This smart remote is compatible with many infrared remotes, such as air conditioners, TVs, and lighting, allowing you to consolidate all your appliance remotes into one and control them with your smartphone. With our self-developed smart learning method, you can easily register devices simply by pressing the buttons on the infrared remote. It also functions as a gateway, enabling you to control SwitchBot products and infrared appliances even when you're away from home.