Thank you for viewing. This product is unopened, but the box has some scratches and stains, so it is listed as "No noticeable scratches or stains." Therefore, please refrain from purchasing if you are nervous or looking for a perfect product. Also, since this is an unopened item, please contact the manufacturer directly for initial defects. It will be wrapped in bubble wrap and shipped in a cardboard box. If you have any other questions, please feel free to contact us.