I've used this for about 5 years, but recently it's been repeatedly reboiling. I've cleaned it with citric acid, but there's still some limescale. Please consider this if you can use it for parts or repair. This is a junk item, so returns and refunds are not possible. I will also include the power cord and the instruction manual. Zojirushi 3.0L VE Electric Thermal Pot Yu-Tasei - Brand: Zojirushi - Model Name: CV-GB - Capacity: 3.0L - Color: Black - Temperature Settings: 98°C, 90°C, 80°C - Year of Manufacture: 2020 #Zojirushi #ZOJIRUSHI #ElectricThermalPot