【Specifications】 This pillow allows for three-level height adjustment: low at 7cm, standard at 9cm, and high at 11cm, by adding or removing height adjustment sheets. 【Condition】 The item has been opened for inspection but is unused. It has been stored since purchase. Please note that there may be some minor scratches or scuffs on the outer box and packaging. 【Included Items】 All items that were included at the time of purchase are present. 【Shipping】 We will take measures to protect against water damage and cushioning, and will carefully package the item for shipping. Shipping will generally be completed within 3 days. 【Notes】 If you have any concerns, please be sure to ask questions before purchasing. We will respond to shipping-related inquiries after purchase, so please feel free to use our service with confidence.