Genuine Panasonic BD/DVD recorder remote control N2QBYB000043 Compatible models: DMR-BRX7020, DMR-BRX4020, etc. We inspect the product, but in the unlikely event of a problem, we will respond with sincerity. Please contact us before giving a rating, and we will address the issue, so please purchase with confidence. Instruction manual and original box are not included. Everything in the photos is included. Please check the images. Simple packaging, and will be sent via Nekopos (domestic delivery service).