I purchased this from Rakuten about two years ago. I bought it for my father, who has health problems, but he only used it once to try it out, so the condition is very good. I have confirmed that it powers on and the basic functions work. Please refrain from purchasing if you are looking for a perfect condition item, as this is a used item. Please note that we cannot accept returns or refunds except for initial defects. Massage cushion with a multi-function remote control, convenient with a storage bag. - Brand: Y&R - Model Name: Massage Cushion - Remote Control Functions: Switch, Mode, Area, Temperature Adjustment - Accessories: Storage bag