Everything is included except for the box. The USB cable, earphones, and CD are unused. I have confirmed that it works, but the degree of battery degradation is unknown. There are a few spots on the screen, but they don't make it difficult to see. Please refrain from purchasing if you are sensitive to imperfections or are looking for a perfect item. Please understand that this is a used item. - Brand: Creative - Model Name: ZEN Mozaic - Storage: 2 GB - Accessories: USB cable, earphones, CD, instruction manual Thank you for viewing.