Purchased about two years ago. Worn only once or twice for formal occasions, but has scuffs and stains on the toes and heels from a small child wearing them. I've tried to take pictures of the areas of concern. Returns and refunds are not accepted after purchase. Please purchase only if you understand that this is a used item. #FormalShoes #Ribbon #EntranceCeremony #SchoolEntranceCeremony