Thank you for viewing. This is a Koizumi oven toaster for sale. Model number: KOS-1034/H There may be omissions in the product description, etc. If you have any questions or concerns, please feel free to ask before purchasing, and I will answer to the best of my ability. I may not be able to answer questions that require specialized knowledge. Basically, items that are not fragile will be shipped wrapped in packing wrap. In the case of initial defects, please contact the manufacturer yourself. Please refrain from selling individual items or price reductions. Thank you for your understanding.