Thank you for viewing. This product is unopened, but the box has some minor scratches and dirt, so it is listed as "No noticeable scratches or stains." Therefore, please refrain from purchasing if you are sensitive to such issues or if you are looking for a perfect product. Also, since the product is unopened, please contact the manufacturer directly regarding any initial defects. It will be wrapped in bubble wrap and shipped in a cardboard box. If you have any other questions, please feel free to ask.