I bought these about two years ago and used them a bit, but I haven't touched them since. The earbuds themselves now have an error and are unusable. I don't know how to fix them, so I'm selling them as junk. They are flashing red and white. The case has no scratches because I put a silicone cover on it immediately after purchase. All accessories are included. - Brand: Bose - Model Name: QuietComfort Earbuds - Color: Black - Included items: Charging cable, ear tips (multiple sizes)