The plush toy has not been used, so it is considered unused. There are no noticeable scratches or dirt, but please understand that it is not in perfect new condition, including initial scratches. Please refrain from purchasing if you are sensitive. Please understand that dropped items may have bends, dirt, tears, wrinkles, etc. If you wish to negotiate the price, please comment with your specific desired amount. If you have any questions, please ask and purchase after you are satisfied. Please take the time to check my profile before purchasing. Once you have purchased, it will be assumed that you have confirmed and agreed to the contents.