Thank you for viewing. This is an ARTISTRY facial device. I opened it for the first time to take photos for the listing, but I haven't taken out all the contents, so I haven't confirmed everything. It will be handed over as is. The box has some scratches. *Shipping method* I will wrap the box in bubble wrap and ship it as is. Although it is new and unused, it has been stored at home, so please refrain from purchasing if you are concerned. *Regarding returns* Due to the recent increase in return scams on Mercari, I will not accept returns. This is a product listed by an amateur. If you cannot judge from the photos or have any questions, please ask your questions in the comment section beforehand. Thank you for your understanding. - Brand: ARTISTRY - Product Name: Facial Steamer - Japanese Product Name: Artistry Facial Steamer Thank you for viewing.