I purchased this new, but I haven't used it. However, I did open the packaging and fold it once. Photos are attached. Disney Donald Duck Stainless steel water bottle with cup 480ml Size: Diameter 6.8cm x H24.8cm Heat retention: 40 degrees Celsius or higher (12 hours), 55 degrees Celsius or higher (6 hours) Cold retention: 8 degrees Celsius or lower (6 hours) Materials: Stainless steel, polypropylene, silicone, ABS resin, AS resin The box is creased. (Please refer to the photos) I took it out of the bag for the photos. Please understand that this item has been stored by a private individual.