My wife purchased this and used it only a few times. It's in very clean condition. Everything in the photos is included. I will carefully pack and ship it. This beauty device uses hot and cold functions to condition the skin. - Brand: HITACHI - Product Name: HadaCRiE Hot & Cool - Model Number: CM-N5000AZ - Functions: Cleansing, moisturizing, tightening - Accessories: Charger, dedicated case Thank you for looking.