I am selling these shoes because the heel height didn't suit me. I've only worn them once, but there are scratches on the heels. Other than that, I don't think there are any other scratches, but there was a small amount of adhesive visible on the heel's bonding surface from when I purchased them. I've included photos, so please take a look. The soles are soft and fluffy, designed to be comfortable and prevent fatigue. The heel height is approximately 5cm. I will ship them in the shoe box, wrapped in bubble wrap, so please understand. Since they have been worn once, please refrain from purchasing if you are overly concerned about condition. I am looking forward to your purchase if you understand that these are used items and have been stored at home. Stylish brown synthetic leather pointed-toe pumps with a mid-heel design. - Heel Height: Mid-heel Velikoko pumps in brown, 5cm heel, size 23cm. - Color: Brown - Heel Height: 5cm - Size: 23cm - Brand: velikoko Thank you for viewing.