I purchased this item new and used it for about two and a half years. I applied protective film to the main body and camera, and used the wood-grain case shown in the image, so I think the main body is quite clean. The battery is also in generally good condition and holds a charge reasonably well. Of course, it's not like new, but it's at a level where it can be used without any problems in a normal way. In my case, I would fully charge it in the morning and wouldn't need to charge it again until I got home in the evening. (Please understand that battery-related complaints are not accepted, as it depends on usage frequency). I have completed initialization and operation checks, so please consider this purchase with the understanding that I cannot accept any complaints or returns after purchase. I will ship it in a different iPhone SE box, but rest assured that the contents are the iPhone 11. I will include the wood-grain case.