A practical guide explaining greetings, apologies, and email etiquette in business settings. - Title: 100 Business Etiquette Essentials - Author: President Inc. - ISBN: 978-4-8334-7342-2 - Contents: A guidebook on greetings, apologies, and email etiquette in business settings. - Features: Explanations of practical business etiquette. Price: 800 yen + tax This item has been stored at home, but is generally in good condition.