I am selling this item because it is not the product I was looking for. If there are any initial defects, please contact the manufacturer. I am not responsible for any shipping issues (non-delivery, loss, damage, etc.) after the item has been shipped, so please contact the shipping company directly. No returns accepted. I took it out of the box, but the inner bag is unopened. The outer box is not included. I will wrap it in bubble wrap and ship it in an envelope or vinyl bag via Yu-Packet Post.