Thank you for viewing. Brand new, unused. This is a set including the body, hair parts, shoes, and outfit. *Neck parts are not included. I opened the box once and lightly inspected the contents. I will wrap it in cushioning material (bubble wrap) and ship it anonymously. Please check the actual photos for the contents of the shipment. Please understand that this is a foreign product before purchasing. I don't see any noticeable scratches, but if you are sensitive to such things, please refrain from purchasing. I cannot provide support for initial defects. No pets, no smokers. PENNY'S BOX ANTU LULUYA Bird Lulua Lulua Cloud Feather Pavilion Cold Crow