Thank you for viewing! This item was purchased in-store, so the outer box may have some scratches, but it is new. There are sticker marks. Multiple items in stock. Vidal Sassoon When purchasing, please check the images and research the product information yourself before buying. You may be able to get a discount if you purchase other items together. Please let me know in the comments section. Shipping is scheduled within 48 hours, but it may be delayed during Golden Week, summer vacation, year-end, and long holidays. If you are in a hurry, please let me know in the comments. Please purchase after checking the profile section. For initial defects, please contact the manufacturer or the retailer.