This is a collaboration between Phiten and Bianchi: Bianchi x Phiten RAKUWA Necklace X30 HIGH-END MODEL. Please confirm the item with the photos and purchase only if you are satisfied. We do not accept returns or complaints after the item arrives, as it is troublesome. Please refrain from purchasing if you are overly concerned about the condition, as this is a used item. To avoid any issues, we do not offer reservations or holds. We cannot accept returns or refunds, even to prevent product switching. Please purchase only if you agree to these terms. We will use simple packaging and the cheapest shipping method. *Please only purchase if you agree to the above conditions. We appreciate a smooth transaction.