It's 12cm. I bought these for my child to wear at daycare, but they ended up playing outside barefoot a lot, so they were only worn a few times. They have been cleaned at home. The name has been blacked out. The box is not included. These are a popular beige color with a cute back design. - Brand: new balance - Color: Gray/Beige - Style: Sneakers - Design: Bicolor heel Thank you for looking. Color: Beige