Thank you for viewing. This is a new bag. I used it a few times over about three months. It's not noticeable from a distance, but there is some wear and tear. As you can see in the photos, there are small stains on the bottom of the bag, the handle, and the black non-slip pads on the bottom. Since I used it a few times, the shape has softened a bit. The board that was inside has been removed, but I still have it, so I can include it if you need it. I would be happy to sell it to someone who doesn't mind the shape or the minor scratches. If you would like, I can add more photos, so please feel free to ask!