Used for newborns up to about 3 months. I've inspected it myself, and there are no noticeable scratches or stains. I think it's in good condition, but please refrain from purchasing if you are very particular. No box, but the instruction manual is included, although it's creased. Please also refrain from purchasing if this concerns you. Moms with very slender builds may find this carrier doesn't fit well, so please consider carefully before purchasing. No price negotiations. I have an infant under 1 year old, so I cannot offer same-day shipping. - Brand: Cybex - Color: Beige - Model Name: Coya Carrier - Instruction Manual: Included