Cyetus Neo 【About the Condition】 This was used in a small cafe. There are small scratches and paint damage (see photos). It has not been used in an environment with pets or smokers, so please feel assured when purchasing. After power-on, a test of the cleaning function was performed by dispensing hot water. Extraction and steaming are operational. The grinder works normally and has been cleaned as much as possible. Please note that this is a used item and may require maintenance or repair. Although operational tests have been conducted, there is no guarantee that it will function perfectly. There are no warranties or refunds. Please see the YouTube videos for proof of operational status. It was cleaned with descaling agent before listing. https://youtu.be/ugOV43vwqMo https://youtu.be/EITQ6Bx77oA https://youtu.be/nVtRvp1zF3s https://youtu.be/noMS2pBLySk 【Included Items】See images ❋Please be sure to check the images before purchasing. ❋Everything in the photos constitutes the contents, condition, and included accessories of the item. 【Notes】 ❋Please purchase only if you agree to the terms and conditions. ❋Returns are not accepted after purchase. ❋No claims, no returns. Returns and exchanges are not possible to prevent item substitution. ❋This is a used item, so please refrain from purchasing if you are looking for a perfect item or are concerned about minor details. ❋If payment is not made within 2 days, the transaction will be canceled. ❋Please press the "received" button upon arrival. If the "received" button is not pressed, negative feedback will be given. ❋We do not accept returns or claims after purchase, so please ask any questions you may have before purchasing. ❋If there are any problems after the transaction, we will report it to Mercari and your account will be suspended. 【Delivery】 We strive to ship as soon as possible after confirming payment, but due to work commitments, it may take 3-7 days to ship. We do not accept inquiries regarding shipping accidents. Please contact the shipping company directly.