The figure does not come with interchangeable face parts. I have displayed it in a glass case since I purchased it. The connection for the flame effect parts is loose and comes off easily, so I have secured it with a rubber band. I believe there are no noticeable scratches or stains on the figure itself. There is a dent on the corner of the box. I believe all accessories are included. Please refrain from purchasing if you are sensitive to used items, as this has been stored by a regular person. Returns are not accepted to prevent any trouble.