Thank you for viewing. This item is unopened, but the box has scratches and stains, so it is listed as "Used - Has some scratches and stains." Therefore, please refrain from purchasing if you are nervous or looking for a perfect product. Also, since it is unopened, please contact the manufacturer directly regarding initial defects. It will be wrapped in bubble wrap and shipped in a cardboard box. If you have any other questions, please feel free to ask.