Thank you for viewing. I've only used it a few times, and it's been stored in the closet. The shoulder straps can be adjusted by tying them yourself. Because it was empty during storage, there are some dents. (See the white frame in the photo) I think it won't be noticeable if you fill it with a lot of stuff. Color: Brown Please understand that this is a personal item. I will compress it for shipping, so please be aware of that.