Thank you for viewing. I've used it about 15 times. I'm selling it because it's too big for my house. I think the exterior is clean, but the heating plate etc. show signs of use as shown in the photos, so please understand this before purchasing. Also, the packaging will be in the Hot Cook box and will be done by an amateur. Thank you for your consideration. Bistro automatic cooking pot with stainless steel inner pot, power cord included. - Model name: Bistro - Power cord: Included - Inner pot condition: Shows signs of use