The package has been opened, but the item is unused. Messages can be answered 365 days a year. Shipping is from 9 am to 4 pm on weekdays. Please ask any questions before requesting a price reduction. I will ignore standard price reduction requests. Please suggest your desired price rather than asking for a discount. In the unlikely event that there is a defect with the product upon arrival, please notify me via the transaction page message before giving a rating. Let's talk first if there's a problem. One-sided low ratings will hinder a resolution, so please refrain from doing so. Thank you for your understanding. (0108)