Neck massager with EMS and heat functions, offering relaxation with 5 modes. - Brand: NIPLUX - Model Name: NECK RELAX LOOP - Features: EMS function - Modes: 5 EMS modes - Heat Function: Yes - Accessories: Main unit, instruction manual, packaging - Color: White Thank you for viewing. I have used it a few times, but it has been stored at home since then. Please understand that it is not new.