RAKUNA Shoulder Blade Release Pillow Purchase Date: March 2025 This is an authentic RAKUNA product. Instruction manual included. I only tried it for a few minutes once, and it has been stored in the closet since then, so it's almost in unused condition. Looking at the fourth photo, there appears to be a scratch (circled in red), but it was there from the time of purchase and shouldn't affect use. Please understand that this item has been stored at home before purchasing.