I used this for my two children. There are a few minor scratches and limescale, but there is no damage. It's very easy and helpful, as you just put water in and microwave it! The box is included and will be used for shipping. ⭐︎No comments, immediate purchase is welcome. ⭐︎If you have any questions about the product, please ask before purchasing. ⭐︎Please understand that items other than new ones are used and purchase accordingly. ⭐︎Also, the item will be shipped in simple packaging, so please understand this. We may compress the item to save on shipping costs. ※I am raising children, and I will try to ship as quickly as possible, but it may take some time. Please note that we do not accept returns or exchanges.