I purchased this two years ago and used it about once or twice a month. I tested it before listing it, and it made delicious coffee. This is a used item, so there are signs of use and minor scratches, but there are no noticeable major scratches or damage, and I think it's in good condition subjectively. I cleaned it regularly. I cleaned it once before this listing as well. I did a thorough cleaning, but some powder may remain in the bean hopper and come out. Thank you for your understanding. The items in the photos are all that are included. - Brand: DeLonghi - Model Name: Magnifica S - Color: Black - Features: Espresso machine with a grinder - Control Panel: Button type - Steam Function: Yes Thank you for looking.