"Gion's Lessons: Those Who Rise, and Those Who Fail to Reach the Top" Mineko Iwasaki Price: ¥1,620 #MinekoIwasaki #Books #BOOK #Business #Economics #SelfImprovement #Attraction #Success She puts strangers at ease in fifteen minutes, distinguishes hospitality with a single fan, remembers names by listening to customer interactions, doesn't forget topics from three years ago, and has the wit and consideration to notice the tilt of a sake bottle... Common traits of those who become first-rate. As I also have many opportunities to interact with customers, the author's thoughtfulness was very helpful. In a time when many people are unable to offer basic consideration and thoughtfulness, this book made me realize I must return to the basics.