This is a plain-toe shoe from the now-discontinued Miles Collection. I wore these shoes frequently, but I took good care of them, so there are no scratches. The heels and soles show very little wear, and they have never been repaired. The original shoe trees, shoe bags, and box are included. If you have any concerns about the condition other than what is shown in the photos, please ask in the comments. Regarding J.M. Weston, if you have repairs done at a place other than an authorized retailer, such as installing toe steel or half rubber soles, you will no longer be able to have the soles or linings repaired with genuine J.M. Weston parts. However, this is not a concern with this product. Please note that returns, exchanges, and cancellations are not accepted.