I will strive for prompt and courteous service. I am using a different case and have never used this one. The metal fittings on the feet still have the original plastic covering. Please understand that this item has been stored at home. It has been stored in a dark place. *The straps for using it as a backpack have been used, and one part is torn. Please check the photos. *There are cracks in the handle cover. Please check the photos. *The violin cover is not included. *There is no key. Please understand. ◾️Product YAMAHA Violin Case 4/4 size, large capacity, stringed instrument, backpack type ◾️Size Height: 78cm Width: 25cm Depth: 14cm *Measurements are approximate. Please understand. Thank you very much. violin