Please read all of the following explanation regarding the dropped item and agree to it before purchasing. SEVENTEEN NEW_ Joshua Solo Heart Please understand that there are creases due to the item being dropped. There may be multiple creases on the item from the time it was obtained. We will not accept cancellations due to reasons such as creases. We cannot do anything about damage that occurred when the item was dropped, but we will reinforce it with thick cardboard and waterproof it to prevent damage during delivery.