This product is "used". It is in beautiful condition with no noticeable scratches or stains. Please note that we cannot be held responsible for shipping-related issues (water damage, crushing, tearing, or breakage). If any problems occur during shipping, please contact the administration directly. Please be aware that completing the transaction without doing so may prevent you from receiving compensation from the administration. Regarding the product condition, there may be aspects I have not noticed or described. If you have any concerns, please be sure to ask in the comments section before purchasing. Also, this item is stored personally. Please refrain from purchasing if you are looking for perfect condition like that of a retail store or if you are overly concerned about minor details. ■Search Words■ Coffee Maker Capsule Type Nespresso GCV2