Although this item is new and unopened, it is a prize item, so there may be scratches or dents on the box. Thank you for your understanding. If you are looking for a perfect item, please refrain from purchasing. Also, please contact the manufacturer for initial defects. Basically, prize items such as figures will be shipped unopened, so the condition of the contents is unknown. Therefore, please note that cancellations after purchase will not be accepted for any reason.