Tips for Communicating Effectively Why do bosses listen to "that person's" stories? By Ryuichi Kadowaki, Human Resources Consultant Published by Sogo Horei Shuppan Price: 1200 yen 81 Rules for "Speaking" That Captivate People's Hearts By Shigehiro Saito, Psychiatrist, Doctor of Medicine Published by Shinkosha Wide Shinsho Price: 857 yen Correct Manners & What to Say Dictionary By Satomi Takeuchi Published by Takahashi Shoten Price: 1000 yen 100 Magic Sales Talks to Respond to Anything Customers Say By Ikkou Kobayashi Published by Chukei Shuppan Price: 1300 yen There are some scratches and minor wear and tear, such as from handling. I have quickly checked the contents, and they appear to be in relatively good condition. However, these items have been stored at home for a long time, so there may be some dust, etc. Please consider purchasing only if you understand this. Please note that the items will be sent via Nekopos with simple packaging.