Brand new, unopened. Messages will be answered 365 days a year. Shipping is on weekdays from 9 am to 4 pm. This item is not subject to price reduction. In the unlikely event that there is a defect with the product upon arrival, please notify us via the message page before giving a rating. Let's talk first if there's a problem. One-sided negative ratings will hinder a resolution, so please refrain from doing so. Thank you for your understanding. (0109)