I'm selling this bag because my style has changed. It's a 2-way bag, so you can use it as a shoulder bag or a handbag, which I think makes it easy to use. I've only used it a few times, so there aren't any major noticeable scratches or stains. However, there are some minor scratches and stains on the corners of the bag, the metal hardware, and the back of the bag. Please refer to the photos.