Beaba Babycook NEO ♪ This was one of the baby items that really boosted my motivation! However, the baby food stage ended so quickly, I only ended up using it a handful of times. Operation has been confirmed, I believe it's in good condition with no noticeable scratches, but it's not new, so there is some wear on the water tank and slight discoloration of the stainless steel. Please refrain from purchasing if you are concerned. There is no instruction manual, so please refer to the electronic manual below. https://www.dadway.com/faq/download/BEABANEO_Manual.pdf I will ship it using a cardboard box I have at home. As it is glass and precision equipment, I will try to pack it as carefully as possible. Thank you for looking.