Compatible iPhone models: iPhone 12, 12 Pro This item is new, but has been opened for photography. This is a returned item from major online retailers (Best Buy, Target, Kmart, Sears, RadioShack, Fry's). These items were sold in Canada and the United States and were returned for various reasons, so the boxes may have scratches, dents, tears, or marks from sticker removal. Returns due to box condition are not accepted. Stored at home after purchase. All price tags and tags have been removed. This is a personal import, so please refrain from purchasing if you are particular about Japanese tags, price tag stickers, or shopping bags, as these are not included. No returns or exchanges. The color may appear different depending on your mobile device. The actual color of the item will be prioritized. Thank you for your understanding.