Purchased two years ago. 【○】Keeps things warm 【×】Cannot brew, the water doesn't come out I've been using it by pouring hot water in myself and using the warming function. ※ I haven't taken it apart to clean inside. ◼︎Recommended for those who: * Want to use the parts I've cleaned it as much as possible, but please refrain from purchasing if you are concerned. No original box. I'm considering shipping it in a box of a suitable size. Please understand that this item has been stored and cleaned at home by a non-professional.